FAQ
How Do I Place An Order?
Because we live in the age of technology, we would like to note only purchases on this website will be guaranteed as an official order agreement with Artist, Kolongi Brathwaite. Please feel free to place your order.
Payment & Shipping
All orders are shipped using FedEx. Customers will receive emails with their tracking confirmation. Please allow up to 72 hours for your order to be processed and packaged for shipping. Please note additional charges for shipping may apply if overseas.
Secure Ordering & Payment Options
Payments are accepted via PayPal. If you have any issues, please contact us.
Licensing of Artwork
All request for licensing of artwork must send email to Kolongipaint@gmail.com. Please send your project name and purpose, contact person info, duration, nonprofit status
Can I Purchase Original Art Or Request A Portrait?
Yes, originals and portraits are available please send an email to KolongiPaint@gmail.com to discuss pricing.
Refunds
There are no refunds on purchase however all reasonable efforts will be made to ensure satisfaction.
Thank you for shopping with ArtByKolongi.com